Info, FAQ & Contact Form

Hours Of Operation:

 

Monday to Thursday

10:00 to 6:00

 

Fridays

10:00 to 7:00

 

Saturdays

10:00 to 6:00

 

Sundays & Holidays

10:00 to 5:00

 

 

GOVERNMENT OF CANADA COVID-19 UPDATES LINK

Poco Military COVID-19 UPDATES: (AS OF NOVEMBER 23RD)

MASK MANDATE: As per provincial mandate we are requiring everyone who shops and works at our store must wear a mask covering their mouth AND nose at all times while in our store. This will be in effect until restrictions are lifted.

We can't afford to have any staff get sick (2-4 weeks closure most likely result of that if it spreads) and we really can't afford the fines and closures that would be forced on us if we are found not to be following the mandate properly. The last thing we want is to be part of, or the cause of, a super spreader event.

If you can't or wont wear a mask, curbside and shipping are options we are happy to help with to finish off your shopping list. We just can't let you in without a mask, sorry.

This means those fancy mesh face coverings some folks seem to be wearing are not going to cut it.

We respect your right not to wear whatever you don't want too, but please respect our right to refuse service to whomever we have too to remain open. 

We all wish none of this was required, but things are what they are. And we all have to do what we can to beat this curve down again.

 

 

***SHIPPING TIMES WILL BE LONGER FOR NOW AS WE ALL DEAL WITH THE COVID 19 PANDEMIC

***CANADA POST EMPLOYEES ARE DOING THEIR ABSOLUTE BEST TO KEEP UP WITH THE MASSIVE INFLUX OF SHIPPING ORDERS AND PACKAGES, PLEASE BE PATIENT FOLKS!

***There is a supply chain slowdown currently, which will result in low stock levels for high demand items like ammunition, propane cylinders, airsoft guns, and so on.**

 

 

GOVERNMENT OF CANADA COVID-19 UPDATES LINK

 

 

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Hunting and Fishing License Sales

We offer hunting and freshwater licenses in-store only.

Currently we do not offer salt water licenses and recommend customers head out to Otter Co-Op in Abbotsford as the closest seller.

**Please be aware during busy periods we may not be able to process your license quickly and may have to ask you to come back. Friday and Saturday are our busy days, please keep that in mind when planning a trip down to us.

Discounts?

Yes, we offerm discounts to first responders (EMT, Police & Fire) as well as security personnel and government public workers. Discounts only apply if the customer shows valid ID.

Discount rates are:

10% OFF A Majority of Inventory*

*5% OFF Ammo

*No Discount on Firearms

*No Discount on Vortex brand gear, already at lowest price we can charge

 

 

Do we do wholesale and B2B sales?


Yes, we can sell wholesale to other businesses. We can offer wholesale prices to businesses on all items in our catalog, and we will work out best possible prices at time of inquiry.

Please give us a call at 778-278-2205 and ask for Paul for wholesale questions.

 

 

Firearms and Ammunition Purchasing Rules? 

 

We do NOT ship firearms and ammunition internationally. Only to Canada.

Any guns and ammo shipped HAS to be signed for at the delivery address. We cannot ship any guns and ammo without this signature, so PO Boxes and drop boxes are not ideal addresses to use when buying these types of items from us.

 

To purchase ANY firearm from us, you will need to provide a scanned copy (both sides) of your valid Possession and Acquisition License (P.A.L). A scanned copy sent via email with a day time phone number that you can be reached at is required. Sorry, we will NOT ship firearms and/or ammo to a PO Box.

 

Ammunition will be shipped separately from any firearm purchase (as per Canadian law and courier business practice applicable), and we will need a copy of your P.A.L (both sides) sent via email before we can ship. Shipping is a one time fee paid at the time of purchase. No second fee will be required when buying ammo along side other products.

 

 All ammunition and firearms shipments will require a signature upon arrival and a valid address. 

 

Any returned ammo and/or firearms due to incorrect addresses given to us will not have a refund given out. Shipping fees will have to be paid again or the order will be cancelled with no refunds. 

 

 

What is our policy on Prohibited firearms?

We do sell prohibs in store from time to time, but we rarely will list these online due to the issues that arise from selling them online. We usually don't have any in stock so this is not a huge issue right now.

 

 

What is the policy on returns?

Please see our section on refunds, payments and shipping here

 

Used Firearms Warranty?

As with any used firearm we sell, they are sold as previously loved and used. We DO offer a 30 day warranty from the day your firearm arrives at your address. Please email or call us if there are any issues with your firearm within this 30 day period and we will work with you to resolve any problems as best we can.

 

We only ship and sell Firearms within Canada. No international orders.

All firearms and ammo will require a signature upon delivery, please no PO boxes.

Anyone who purchases Firearms from us MUST have a valid PAL, and we WILL need a scan of your PAL (back and front) emailed to us before we ship any ammo or guns. We do NOT keep the PAL scans on file after shipment.

All Ammunition will be shipped separately using a courier from any firearms purchased, and is subject to a separate shipping fee.