Hello to all our valued customers from British Columbia to around the World.

Some of our most asked questions are answered below. Dont see your questions answered below? Then please head over to the contact us page and drop us a line.

E-mail us for the best and most complete answers. SIZES

Q: What is the sizing of your clothing?

A: For Pants Waist Sizes in Inches: XS (21" - 27"), S (27"-31"), M (31"-36"), L (36"-40"), XL (40"-46"), 2XL (46"-50"), 3XL (50"-56")

For Jackets and Shirts Chest Size in Inches: XS (29"-33"), S (33"-37"), M (37"-41"),
L (41"-45"), XL (45"-49"), 2XL (49"-53"), 3XL (53"-57")

PAYMENT

Q: What payment methods are you accepting?

A: At the moment we use the credit card processing company Paypal (real easy to use and setup), Money Order, Personal Cheques, and Cash (send at your own risk). Please NO Western Union, Cheques.

ORDERING

Q: Are there any other ways to order from you other than using Paypal?

A: Yes. You can e-mail us your order as long as the list you send us is to the point and easy to read. In other words please put down the entire name of the item and any other relevent info. Include your address and contact info for quickest service.

Q: Why dont you have more size choice in the surplus clothing?

A: Allot of the time the surplus market only has certain sizes available for certain items. Its rare we get allot of XL sizes and above, but if you would like contact us about getting some XL sizes and we will put you on a contact list. We will get ahold of you when XL sizes come to us and before we put them on the web site.

Q: What is your return policy?

A: We find it saves everybody concerned a huge headache if we make all sales final. As such, please be sure of what you are buying. Of course, if your order arrives and you find it is defective we can surely work something out.

SHIPPING and HANDLING (S/H)

Q: How much is shipping going to cost me anyway?

A: Most shipments to North American addresses are free except for the very large and very heavy which will be subject to an extra fee.

Q: How long will be order take to get to me?

A: If we have the items you ordered on hand we can get them shipped to you upon payment between 1-3 weeks. If we have to order some or all of your order from suppliers expect shipment between 3-6 weeks.

Q: How is the shipping of my order handled?

A: We take the upmost care when shipping your orders. We have had extensive experience in shipping goods to all over the world due to our sideline ebay business under the id name of expoblue.

Q: Why is it that sometimes my orders take longer to get to me than others?

A: Most of the items we list on our website are in stock at our store, and as such we can ship those as soon as payment is recieved. Other items will have to be ordered from our suppliers and we may have to wait awhile to fill your order.

CONDITION

Q: As far as the used surplus stuff goes, what kind of condition can I expect?

A: Typically, we sell the best possible quality we can and price will reflect the overall condition. We dont sell anything with holes, stains or other major problems, but clothing for example will have signs of wear as would any used surplus item.

PAINTBALL

Q: I saw/heard you have allot of Paintball supplies in store, but nothing on your webiste. Why is that?

A: We sell most of our paintball stuff in partnership with paintballgear.ca and tacticalpaintball.ca
and do have links to their websites on our front page if you want to browse the wide selection available. If you want to buy paintball items either order direct from Paintballgear.ca or if you live close to the store let us know what you want and we can order it in for you.